Privacy Policy at BetNJet Casino

This Privacy Policy explains how BetNJet Casino collects, stores, uses, and protects personal information provided by users who access or use the website, mobile applications, or related services. The policy complies with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR) to ensure that personal data is handled lawfully and transparently. By registering an account or continuing to use BetNJet Casino services, users acknowledge and accept the terms outlined in this Privacy Policy.

The main purpose of collecting personal information is to operate online gaming services in compliance with applicable regulations and licensing requirements issued by the UK Gambling Commission.

Personal Data Collection

BetNJet Casino collects personal information necessary for account registration, verification, and ongoing service operation. User data is processed based on legitimate business interests and regulatory requirements, including anti-money laundering, responsible gambling, and fraud prevention. Information may be provided directly by the user during registration or generated automatically while using the casino services.

• Full name, date of birth, and residential address
• Contact details such as email address and phone number
• Payment information including bank or card details in GBP
• Account credentials such as username and password
• Device and browser information, including IP address and operating system
• Records of gaming activity, deposits, withdrawals, and communication history

Data may also be obtained via identity verification providers, payment processors, or regulatory databases to ensure compliance with legal obligations. Additional information, such as proof of identity or address, may be requested to meet Know Your Customer (KYC) requirements.

Purpose and Legal Basis for Data Processing

BetNJet Casino processes personal information for lawful purposes supporting the operation of online gambling services and compliance with legal obligations. Processing is based on GDPR-compliant grounds, including performance of a contract, legal obligations, or legitimate interests of the operator.

• Creating and managing user accounts
• Processing deposits, withdrawals, and financial transactions in GBP
• Verifying identity and conducting age/location checks
• Complying with anti-money laundering and responsible gambling regulations
• Managing marketing communications where user consent is obtained
• Maintaining account security, preventing fraud, and investigating suspicious activity
• Improving website functionality, technical support, and service performance

Data Retention and Deletion

BetNJet Casino retains personal information for as long as necessary to fulfil operational, legal, or contractual obligations. Typical retention periods include:

• Account and transaction records: up to five years after account closure
• Verification documents: retained for the active account period and legally mandated time thereafter
• Marketing preferences and consent records: maintained until withdrawal of consent
• Technical logs and communications: retained for system monitoring and compliance

Data Security

BetNJet Casino implements robust technical and organizational measures to protect personal information, including encryption of financial transactions, secure storage, restricted access, continuous monitoring, and employee training. Users are responsible for safeguarding account credentials; unauthorized access should be reported immediately.

Information Sharing with Third Parties

User data is shared only to provide services, comply with legal obligations, or support essential operational tasks. Third parties include:

• Payment providers processing deposits and withdrawals
• Identity verification services performing KYC and anti-fraud checks
• Regulatory and law enforcement agencies where legally required
• IT infrastructure and analytics providers
• Marketing and customer support partners

All third-party processors are bound by GDPR-compliant contracts. International data transfers are safeguarded via Standard Contractual Clauses or equivalent legal mechanisms.

User Rights Under GDPR

• Right of Access – Obtain a copy of personal data and processing details
• Right to Rectification – Correct inaccurate or incomplete data
• Right to Erasure – Request deletion of data where not legally required
• Right to Restriction of Processing – Temporarily suspend data processing
• Right to Data Portability – Receive data in a structured format for transfer
• Right to Object – Object to processing for legitimate interests or marketing

Cookies and Tracking

BetNJet Casino uses cookies and tracking technologies to maintain functionality, improve performance, and analyse usage. Categories include:

• Strictly necessary cookies – Secure login and transactions
• Analytical cookies – Website usage analysis
• Functional cookies – Language, region, display preferences
• Marketing cookies – Promotional campaigns and affiliate tracking

International Data Transfers

Personal information may be transferred outside the UK or EEA for operational purposes. BetNJet Casino ensures all transfers comply with UK data protection laws via Standard Contractual Clauses or equivalent safeguards.

Marketing Communications

Marketing messages are sent only with user consent and can be withdrawn at any time. Operational notifications, such as account updates or transactional confirmations, are always sent. Marketing partners are contractually bound to protect data.

Changes to Privacy Policy

BetNJet Casino may update this policy to reflect legal, regulatory, or operational changes. Users are notified of significant updates. Continued use of the platform after changes constitutes acceptance of the revised policy. Historical versions are maintained for compliance purposes.